For more details see the presentation to download or please contact us

IT GRC at a glance 

 

Assistance in Organizing the IT Department with a Service Approach

Focus on Information System Management with business and users perspectives

Single Repository of the Information System based on activities, roles and requirements

Information System Management

• Manage Costs and Life Cycle of the Budget

• Measure Performance

• Measure the Risks

Manage Problems and Incidents, including users interaction

Manage Information System Changes

Our IT GRC solution is based on an evolutive platform with the following editions :

Edition	Description	Content
IT Asset Management	Manage all Configurations Items (Cis) of the Information System with a functional approach	Asset & Configuration Mgt, Security Mgt
IT Support Management	360 views on IT production (Run) as well as requests and projects (change) activities	IT Asset Management edition + Incident Mgt, Problem Mgt, Change Mgt and Release & deployment Mgt,
IT Service Management	Include support management in complement of the IT Support Management edition	IT Support Management edition + Service Level Mgt, Availability Mgt, Capacity Mgt and continuity Mgt
IT GRC	Full edition including analytical package to manage controlling, risks, quality and performance	IT Service Management edition + Financial mgt, Event Mgt, Service Catalog Mgt, Performance Mgt, Risk Mgt, quality Mgt and control Mgt
IT GRC for SMB	IT GRC edition for Small and Medium businesses without connectivity and light customization	Same as IT GRC without options
Global GRC	Bundle IT GRC and ISIMAN Performance to provide business and IT GRC Solution

 

Help to enhance the IT Organization through modeling

Adaptable to your organization based on pre-defined processes

Build to fit perfectly with best practices libraries (ITIL, PMI)

 

360° centralized and synthesis view of IT activities

CMDB behavior fully orchestrate by customized ITIL processes

IT Governance through performance and risk indicators

Easy to use

Role based

Dynamic menus

Perspectives 

• Configure
• Training
• Operational
• Governance

 

For more details see the presentation to download or please contact us